How will I know that my order is complete and how can I access it?
Once your order is complete, your dedicated project manager will notify you instantly through an email with the finished project as an attachment. If the file is too large to be emailed, we will send it back to you via the original platform you sent the source file from. If there is a specific platform or integration you would like us to use or a destination you would want the file to be sent to, please let us know in advance.
Our project managers are keen to ensure that projects are completed within the shortest possible time span and translated content is delivered to you without delay.
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Who provides assistance when I encounter an issue with my order?
Regardless of how you place your order, we will assign a dedicated project manager who will handle operations for your project and address any questions or concerns you may have. You may also write to us at support@translatebyhumans.com or schedule a ...
Where can I enter a special request when placing an order?
During the process of filling the 'Get a Free Quote' form, you will come across an option allowing you to enter a special request. Please specify your request there or write to us directly at support@translatebyhumans.com We try our best to ...
Will subtitles meet the requirements set forth by various video streaming platforms?
Yes, our subtitles live up to the acceptability standards set by Apple, Amazon, Netflix, Hulu, and other online video streaming platforms. Please let us know which platform you will be using the subtitles on so that we can send them to you in the ...
Will Translate By Humans accept a vocabulary list (glossary) for my subtitles?
Yes, you can upload your glossary on get a quote page or schedule a call for a more detailed understanding of how we utilise glossaries.may email us a vocabulary list known as a glossary of terms, and our experts will follow your guidelines while ...
What is the average turnaround time for voice-over services?
Please fill out this form with your project details and our team will get back to you with a price quote. This quote is completely free - we won’t charge you for it. Alternatively, you can email us your requirements at support@translatebyhumans.com ...