Where can I enter a special request when placing an order?
During the process of filling the 'Get a Free Quote' form, you will come across an option allowing you to enter a special request. Please specify your request there or write to us directly at firstname.lastname@example.org
We try our best to accommodate all special requests however we would like to emphasize that all special requests should be communicated clearly to us during or before order placement for an optimum outcome.
Can I cancel my order?
We extend all possible conveniences to our esteemed customers to make their engagement with us fruitful. However, if you are unhappy with our services or have changed your mind, we would be able to process a cancellation request for projects on which ...
Is it possible for me to work with the same linguists/resources that I've worked with before?
Yes, absolutely. If you are ordering language services through one of our integrations, please email us your request at email@example.com You can also get in touch with your dedicated project manager and let them know about your ...
Who provides assistance when I encounter an issue with my order?
Regardless of how you place your order, we will assign a dedicated project manager who will handle operations for your project and address any questions or concerns you may have. You may also write to us at firstname.lastname@example.org or schedule a ...
How will I know that my order is complete and how can I access it?
Once your order is complete, your dedicated project manager will notify you instantly through an email with the finished project as an attachment. If the file is too large to be emailed, we will send it back to you via the original platform you sent ...
Is it possible to assign a dedicated project manager for my order/project?
Yes, we always assign a dedicated project manager to assist with your project at no extra cost. The project manager will be your single point of contact and will oversee the operations of all your projects. We assign dedicated project managers to all ...