Where can I enter a special request when placing an order? - Support

Where can I enter a special request when placing an order?

During the process of filling the 'Get a Free Quote' form, you will come across an option allowing you to enter a special request. Please specify your request there or write to us directly at support@translatebyhumans.com We try our best to accommodate all special requests however we would like to emphasize that all special requests should be communicated clearly to us during or before order placement for an optimum outcome.
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